Terms of Service

JuvoHub provides property management training and education and not legal advice. The users of The JuvoHub website and its educational information should understand that the information provided within this site is not a substitute for legal advice by competent attorneys.

While every effort has been made to ensure the accuracy and completeness of the educational information used in this site, JuvoHub and its principals, shareholders, officers, employees, and their heirs and assigns or subsequently owned companies are not responsible for errors, omissions, inaccuracies, nor are any of these corporate entities or associated persons and/or the persons and corporations who developed or produced this site liable for any direct, incidental, or consequential damages resulting from the use of the information presented in this site.

Refunds for payments for courses will be provided only after the customer provides a detailed explanation of the reason for the request. Requests for refunds can be made through the website or LMS. Refunded payments could take 3-7 days to be processed. Refunds will not be processed for courses that are in progress or completed.

Courses will be assigned to specific users for certification purposes. Courses may be reassigned to a different user if the course has not already been accessed by a previous user. If the course has been accessed, regardless of completion, the course cannot be reassigned, transferred, and the cost will not be refunded.

All courses purchased do not expire before the course is registered and/or assigned to an individual user. Once a course is assigned to a user, the user has 180 days to complete the course.  If the course is not completed during this time, the course will expire and will no longer be accessible. Expired courses are not transferable or refundable.

The training courses and all content therein are the intellectual property of JuvoHub and are licensed to the named individual user to whom the course is assigned for only a single use.  A single-use is defined as the act of taking the course via The JuvoHub LMS platform and passing the exam with an 80% or higher.  A license, unless otherwise indicated, applies only for one use by one individual user.   Once the exam has been passed for any course, the corresponding certificate of completion will be made available to the individual user and shortly thereafter, the course will no longer be accessible to the user.  Sharing, broadcasting, recording, copying, distributing, or any action or attempt to use or maintain these courses in any manner or for any purpose other than their intended purpose is strictly prohibited. 

Privacy Policy

Who we are

Our website address is https://learn.juvohub.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your IP address will be included in the reset email if you request a password reset. Your information will also be used to process payments via the Woocommerce secure payment portal.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.