Group Account Purchase 13 What is a Group Account? How do I make a Group Account? Can I enter my team member’s info during the purchase process? How do I add my team members to my group(s)? What if I need my team to have access to more than one course? What do I do if I added an employee with the wrong email address? My employees aren’t receiving their welcome emails. What do I do? Can I reset an employee’s password? Can I add more seats to my group? I’m a Group Leader, can I also take courses?
Access 3 How do I change my account password? Can I use any browser to take my course? What do I do if I am not receiving an email to verify my account?
FAQ 5 Why is my course progress percentage inaccurate? What if I fail the final exam? Can I review the course? Are the courses completed at my own pace? How do I get a certificate of completion?
Annual Group Changes 2 I created my own groups but I can’t add more seats all of a sudden. Will my seat balance carry over into the new year?