Annual Group Changes – JuvoHub Academy

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Shop
- Courses For You
- Courses For Your Team
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Single User Purchase

2

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Group Account Purchase

13

What is a Group Account?
How do I make a Group Account?
Can I enter my team member’s info during the purchase process?
How do I add my team members to my group(s)?
What if I need my team to have access to more than one course?
What do I do if I added an employee with the wrong email address?
My employees aren’t receiving their welcome emails. What do I do?
Can I reset an employee’s password?
Can I add more seats to my group?
I’m a Group Leader, can I also take courses?
How do I add another Group Leader?
When do my seats expire?
My employee quit before taking the course. Can I delete them and reassign it to someone else?

Reporting

1

I am a Group Leader. How do I access my employees’ certificates?

Access

3

How do I change my account password?
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1

My employer signed me up to take a course. How do I get started?

FAQ

5

Why is my course progress percentage inaccurate?
What if I fail the final exam?
Can I review the course?
Are the courses completed at my own pace?
How do I get a certificate of completion?

Annual Group Changes

2

I created my own groups but I can’t add more seats all of a sudden.
Will my seat balance carry over into the new year?

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Annual Group Changes

Annual Group Changes

I created my own groups but I can’t add more seats all of a sudden.
Will my seat balance carry over into the new year?

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