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How do I get a certificate of completion?

There is an exam at the end of each course or each course lesson. Each exam grade is what dictates your certificate of completion. You must pass any exam with an 80% grade or higher in order to move on to the next lesson or to receive your certificate of completion. Please note that there are two exams that need to be completed for the Basics course after lessons one and two.

Once inside, click the course title again to begin.

Log in to your account.

From the top menu, select Account > My Account.

On the left-hand side, click Courses/Certificate.

Locate your course and click the course title to access it.

If you have any trouble along the way, feel free to reply to this email—we’re happy to help!

I passed my final exam. How do I access my certificate? #

Once you’ve passed your final exam:

  • Return to your course introduction page. 
  • Click Mark Complete at the bottom of the page. 

Your certificate will be emailed to the email address in your profile.


*NOTE: All systems have different caching options, which may interfere with your course closing and sending the certificate. If you have passed with at least 80% and you do not see the Mark Complete button, log out and clear your browsing history and then log back in, and this should update your account progress.

I didn’t receive an email with my certificate once I passed my final exam. What gives? #

The email may have gone to your spam folder. If you can’t find the email, don’t despair! Here is how you can access your certificate:

  • Log into your account.
  • From the top menu select Account > My Account.
  • Click Courses/Certificate in the left menu.
  • Click the icon to the right of the course title. 
  • Print or download your certificate.

NOTE: If you have passed the final exam, and don’t see a certificate icon, see above: I passed my final exam. How do I access my certificate?

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