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Home
Shop
- Courses For You
- Courses For Your Team
Support
- FAQ
Speaker Directory
Cart
- Checkout
Account

Single User Purchase

2

How do I purchase a course for a myself?
How do I take a course?

Group Account Purchase

13

What is a Group Account?
How do I make a Group Account?
Can I enter my team member’s info during the purchase process?
How do I add my team members to my group(s)?
What if I need my team to have access to more than one course?
What do I do if I added an employee with the wrong email address?
My employees aren’t receiving their welcome emails. What do I do?
Can I reset an employee’s password?
Can I add more seats to my group?
I’m a Group Leader, can I also take courses?
How do I add another Group Leader?
When do my seats expire?
My employee quit before taking the course. Can I delete them and reassign it to someone else?

Reporting

1

I am a Group Leader. How do I access my employees’ certificates?

Access

3

How do I change my account password?
Can I use any browser to take my course?
What do I do if I am not receiving an email to verify my account?

Employee

1

My employer signed me up to take a course. How do I get started?

FAQ

5

Why is my course progress percentage inaccurate?
What if I fail the final exam?
Can I review the course?
Are the courses completed at my own pace?
How do I get a certificate of completion?

Annual Group Changes

2

I created my own groups but I can’t add more seats all of a sudden.
Will my seat balance carry over into the new year?

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Group Account Purchase
What if I need my team to have access to more than one course?

What if I need my team to have access to more than one course?

That is fantastic! Once you have purchased seats for your new course Group, follow the steps to add team members to your Group.

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Updated on October 14, 2025

How do I add my team members to my group(s)?

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