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Home
Shop
- Courses For You
- Courses For Your Team
Support
- Help Desk
- FAQ
Group Management
Cart
- Checkout
My Account
- Login
- Registration

Support

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Access

Annual Group Changes

Employee

FAQ

Group Account Purchase

Reporting

Single User Purchase

Access

3

What do I do if I am not receiving an email to verify my account?
How do I change my account email address?
Can I use any browser to take my course?

Annual Group Changes

4

Will my seat balance carry over into the new year?
What do I do now?
Why do I have new groups for the same courses?
I created my own groups but I can’t add more seats all of a sudden.

Employee

1

My employer signed me up to take a course. How do I get started?

FAQ

6

Can I review the course?
How do I get a certificate of completion?
Are the courses completed at my own pace?
What if I fail the final exam?
Is there a limit to the number of time I can retake the final exam?

Group Account Purchase

14

What is a Group Account?
How do I make a Group Account?
Can I enter my team member’s info during the purchase process?
How do I add my team members to my group(s)?
What if I need my team to have access to more than one course?

Reporting

3

What does the “Status” column tell me on my Group management page?
I am a Group Leader. How do I access my employees’ certificates?
Can I see the progress my employees are making in completing their courses?

Single User Purchase

2

How do I purchase a course for a Single User?
How do I take a course?

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