Access 3 articles Annual Group Changes 4 articles Employee 1 article FAQ 6 articles Group Account Purchase 15 articles Reporting 3 articles Single User Purchase 2 articles Access 3 Can I use any browser to take my course? How do I change my account email address? What do I do if I am not receiving an email to verify my account? Annual Group Changes 4 I created my own groups but I can’t add more seats all of a sudden. Why do I have new groups for the same courses? What do I do now? Will my seat balance carry over into the new year? Employee 1 My employer signed me up to take a course. How do I get started? FAQ 6 Why is my course progress percentage inaccurate? Is there a limit to the number of time I can retake the final exam? What if I fail the final exam? Are the courses completed at my own pace? How do I get a certificate of completion? Can I review the course? Group Account Purchase 15 My employee quit before taking the course. Can I delete them and reassign it to someone else? When do my seats expire? How do I add another Group Leader? I’m a Group Leader, can I also take courses? Can I add more seats to my group? Can I reset an employee’s password? Reporting 3 Can I see the progress my employees are making in completing their courses? I am a Group Leader. How do I access my employees’ certificates? What does the “Status” column tell me on my Group management page? Single User Purchase 2 How do I take a course? How do I purchase a course for a Single User?
Access 3 Can I use any browser to take my course? How do I change my account email address? What do I do if I am not receiving an email to verify my account?
Annual Group Changes 4 I created my own groups but I can’t add more seats all of a sudden. Why do I have new groups for the same courses? What do I do now? Will my seat balance carry over into the new year?
FAQ 6 Why is my course progress percentage inaccurate? Is there a limit to the number of time I can retake the final exam? What if I fail the final exam? Are the courses completed at my own pace? How do I get a certificate of completion? Can I review the course?
Group Account Purchase 15 My employee quit before taking the course. Can I delete them and reassign it to someone else? When do my seats expire? How do I add another Group Leader? I’m a Group Leader, can I also take courses? Can I add more seats to my group? Can I reset an employee’s password?
Reporting 3 Can I see the progress my employees are making in completing their courses? I am a Group Leader. How do I access my employees’ certificates? What does the “Status” column tell me on my Group management page?
